Does EP500Pro support App control?Yes. Once connected via WiFi or Bluetooth, the BLUETTI App will enable you to control the EP500ProPro remotely, like switching the working mode and upgrading the firmware.
Can I use EP500Pro as a UPS?Yes. It supports four UPS modes:
1. Standard UPS.
2. Time Control UPS (Pay less for higher electricity consumption).
3. PV Priority UPS (Recommended for regions with sufficient solar energy).
4. Customized UPS.
How do I connect this to my home main panel?BLUETTI recommends a competent and trained licensed electrician undertake the task.
Connect the wires of critical equipment from your house electric panel to BLUETTI Smart Home Panel*.
Then connect EP500Pro to the Smart Home Panel.
*Sold separately.What is the UPS switching time?There are two types of working conditions of UPS for EP500Pro system.
1) No delay for online UPS;
2) 20ms from standby UPS.
What is the maximum input charging power of the BLUETTI EP500Pro?
4,000W Max.
How can it reach 3,000W AC recharging?Plug it to a 30A wall socket with the 30A AC charging cable*.
* Sold separately. What kind of solar panels should I choose for EP500Pro?
PV input requirements for EP500Pro:
- Open Circuit Voltage: 12-150V
- Input Power: 2,400W Max.
- Include MC4 connectors.
Highly Recommended:
- 6x BLUETTI PV120: ≈8hrs*.
- 5x BLUETTI PV200: ≈6hrs*.
- 3x BLUETTI PV350: ≈5.5hrs*.
* For reference ONLY.Can I use my solar roof to charge the EP500Pro?Yes, but please note your solar roof should have:
1. NO micro-inverter
2. an open-circuit voltage of 12-150V
3. MC4 connectors
However, when the OCV falls in 150-550V, you can also use BLUETTI D300S* to step down the voltage and achieve solar charging.
*Sold separately.Can I connect two EP500Pro together for more power (240V Split Phase Bonding)?Yes. With the Fusion Box (P030A), you can connect two EP500Pro in series for 240V/6,000W output.
Can EP500Pro connect with EP500?No. Only EP500 to EP500, or EP500Pro to EP500Pro is acceptable.
Can it charge and discharge at the same time?Yes.
How do I know whether my appliance can work well with the EP500Pro?Calculate the total wattage of your devices. The EP500Pro will support powering your devices if the combined load doesn't exceed its rated 3,000W.
How long can it run my device?Running time = Battery capacity × DoD × η ÷ Device rated power
DoD refers to Depth of Discharge and η is local inverter efficiency.
For EP500Pro, both DoD and η are 90%. If you run a 1,000W microwave oven with it, the running time will be:
5,100Wh × 90% × 90% ÷ 1,000W ≈ 4.1hrs Note:
1) The formula is NOT suitable for inductive loads with compressors, like refrigerator, air conditioner, etc.
2) The above data is for reference ONLY.
Is the EP500Pro power station waterproof?
No. Also, please do NOT store it in a humid environment for a long time.
When I keep the power plugged in, will EP500Pro stop charging automatically when fully charged?Yes. And when the SOC is less than 100%, EP500Pro will automatically charge again without damage to the battery.
Is it possible to replace the built-in battery?No. If the internal battery pack ever becomes faulty or even dead, please contact BLUETTI Customer Service directly at:
- Email : [email protected]
- Customer Support: +1 800-200-2980 (Hours: Monday to Saturday: 6am - 5pm (PDT)
- EP900/800 Residential ESS: +1 (469) 871-6088 (Hours: Monday to Friday: 9am - 5pm (PDT)
How is it different from the EP500?The main differences are:
1) Output power : 3,000W AC power for EP500Pro, while 2,000W for EP500.
2) Solar Input: 2,400W for EP500Pro, while 1,200W for EP500.
3) AC Input: 3,000W for EP500Pro, while 600W for EP500.
4) Output Port: EP500Pro has one more 100W USB-C port and 1 NEMA L14-30 port.
5) Recharging: EP500Pro supports charging from car cigarette lighter and lead-acid battery, while EP500 doesn't.
How is it different from the AC300?The main differences are:
1) Battery: AC300 has no built-in battery and must work with B300, while EP500Pro connects with B300 only for capacity expansion.
2) 30A AC Output: EP500Pro has an L14-30 port while AC300 has a TT-30 port.
3) Maximum Input: 5,400W for AC300 with two B300, 3,000W with one B300, while 4,000W for EP500Pro.
4) Weight and Dimensions: AC300 is smaller.
Why does a warning come up when using a diesel heating pump with the cigarette lighter port?The pump may require more initial power to start. Use a compatible adapter to start and run the pump with our AC outlets.
Can it connect to the BLUETTI B230/B300 expansion batteries?Yes. You can connect it with B230/B300 battery with the DC input cable and P090D to MC4 cable*.
*Sold separately.